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Privacy Policy

Last updated: 1/1/2024

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (email address, display name)
  • Property reviews and ratings
  • Property information you submit
  • Communication data when you contact us

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and display property reviews
  • Send you service-related communications
  • Respond to your inquiries and requests
  • Monitor and analyze usage patterns

3. Data Storage

Your data is stored securely using Supabase, which stores data in the United States. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Reviewer Anonymity

We are committed to protecting reviewer anonymity. Your email address and user ID are never displayed publicly or included in API responses. Reviews are displayed as "Anonymous Tenant" to protect your privacy.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your account and data
  • Object to processing of your data
  • Data portability

To exercise these rights, please contact us at support@rentr.app

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

We use third-party services that may collect information used to identify you:

  • Supabase (authentication and database)
  • Google Places API (property search)
  • Mapbox (map display)

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@rentr.app